218-722-3113 Warehouse and Customer Support Sales@neconos.com

“The software is amazing. It not only has saved components, but quite literally, probably a life or two. I purchased the program mainly for developing a load for a .408 Cheytac. Not a single load manual has data for the .408. An internet search turned up a few loads that sounded good, but when they were put into Quickload (this is after I “tuned” the program for the powder that was used) they would have more than likely blown the rifle up!! Proceeding slowly using Quickload as a guide, it was evident from serious pressure signs on the brass, that QuickLoad was correct and the internet is full of mis-information.

 
Thank you again for a great program.”
Jerry

   FREQUENTLY ASKED QUESTIONS – I bet the answer to your query is in here………

Q. So you want to run Win11 computer? Notes and pointers from our tech support:
A: In Sept 2022, I bought a new Windows 11 home S mode (21H2), Dell laptop, 3511, Intel I5, an inexpensive laptop to test for issues. So first, I set language to US English and keyboard to US, second for me was Canada French, International Keyboard (something I need, so skip second two items for most of you folks), registered as local account (I did not desire a MS account and there is a way to avoid such- done), removed McAfee, set developer mode, removed S mode ( Microsoft Store only for software), unfortunately I had to get a M$ account to remove this, so I used an email I seldom use. Now logged in as administrator. I used the inexpensive USB CD drive (yes you need one these days). I did not even turn off Defender! Using the USB CD drive – Installed QL/QT and Please note – IMPORTANT- Do not install icons. Results–NO issues on QL install. way too easy…Well, just my luck- no issues, just like on Win10……on a native Windows OS no problems……I will say Win 11 does make things more difficult as you have to dig to find things and lots of snooping by big brother. I was hoping for issues, there were none, which makes it really hard to troubleshoot without a problem.

 So, I now know for certain it runs just fine on a native Win 11 machine as stated by the program developer. And, IF you add other stuff, the results are not guaranteed. “Native machine” means no third party Anti-Virus or other software. BTW, MS Defender (included with Win 10 and 11) does a pretty good job these days, years ago was a different story. IF you feel you must have something additional, try adding it after QL/QT install…..still no guarantees on issues. The QL/QT software is still only available by CD, No downloads. Go get an inexpensive USB CD Drive and dedicate it to your favorite ballistics software – you will need it. Easy to find online or at your favorite big-box store.

Q: You never answered my email –
A: Most likely we tried more than once and it bounced as undeliverable (seems most common when Outlook is involved). Make sure your email address is valid and readable. We do our best to respond to all inquiries. If you do not hear in 3 days please try again, do verify your address is good. Also check your spam box and read the subject line(s). Still no reply? Call our warehouse 218-722-3113 and confirm your email info, just to be sure.

Q: Do I get tracking info on my purchase?
A: Yes that is the only reason for your valid email address. So check your spam box as needed. We never send solicitations. No email address = no tracking!

Q: I don’t have a disk drive; can i just download QuickLOAD or the Data Updates?
A: Due to the fact that QuickLOAD and the DataUpdates (as well as the other software) are developed and published in Germany makes it subject to German law. The German Government has determined that this software program falls under such ITAR restrictions. Therefore, at this time it is only available in physical form. Sorry, no downloads. If someone tells you otherwise, it is NOT QuickLOAD. To install you will need to purchase an external ( USB ) DVD/CD drive. Rumor has it there is a downloadable version (out of Europe), but it is NOT QuickLOAD and we suggest you proceed with caution as with any other unauthorized mystery software. Beware.

Q: I have a MAC – will QuickLOAD work on a MAC?
A: If you use an emulator or a program to allow Windows programs to run on  MAC i.e.  “Parallels” , “Virtual PC”, “Crossover” ,”WineBottler” or other program it may work. NOTE- MAY work, it also may not. Some MACs may already have an emulator as part of the software package- look and see. Do some research, ask us ( qload.rjd at gmail dot com). We may have an answer as things are always changing. There are no guarantees that QuickLOAD/QuickTARGET will run with any emulator or conversion software as there is zero support for doing such – you do so at your own risk.

Q: I have a Linux system. Can I use QuickLOAD with this system?
A: Currently Linux Mint 19.3 with wine and tricks it has been running flawlessly. So short answer is most likely. You still need a cd/dvd drive for install of program and future updates.

Q: I have a computer in the den and a laptop in the shed – do I need to buy two whole separate programs?
A: No – As long as these are for personal home use. It is possible to install QuickLOAD onto your own personal registered devices. However, it cannot be shared on a network or among multiple users.

Q: If I order the QuickLOAD program, do I need to order the update as well?
A: No –All software is shipped with the most current data at the time of purchase.

Q: I have never updated QuickLOAD from my original purchase. Should I update the data?
A: Absolutely, if you would like the latest powder/cartridge/bullet files. Depending on how long it has been you may be astounded by the increase of data available. Generally once a year is sufficient unless you must be on the bleeding edge of data. The data is cumulative, so you can toss your older copies. You will need to keep track of when your last data update occurred. The program does not display such information. (tho it is printed on the disk labels) You may do so at the link below:
https://www.neconos.com/item/QuickLOADQuickTARGET-DATA-UPDATE-for-V-3.6-3.7-3.8-and-3.9-note-US-shipping-is-USPS-flat-rate-$10.50 -US–96

Q: I haven’t updated my QuickLOAD – how can I update to the latest version?
A: As long as your program is running on your current system, all you need to order is the “QuickLOAD/QuickTARGET DATA Update”. Your version number and serial number will always remain the same. The data will be brought up to date as of the day you purchased said update. You will need to keep track of when your last data update occurred. The program does not display such information. Do note NECO never sells out-of-date products and the developer updates the data numerous times throughout the year.

Q: When will you be adding the new ‘varmint blaster XXL SUPERevolution CFE’ powder?
A: Unfortunately, we are at the mercy of the different powder manufacturers and more than not, they may not have the data themselves and are unable to provide for use in the database. The powder may also be subject to some proprietary in house formula and they have decided not to release the data. If we do not have the data it is not included. So when and If the manufacturer releases the data, we will add it ASAP for use in the next DataUPDATE release. Nothing we can do except wait.

Our massive powder database is always growing and we endeavor actively to have all the latest products that hit the market. You may also contact us to see if it has been added.

Q: What does the *C and *T mean after the powders?
A: *C = Copper de-fouling agent is added in the powder *T= the powder is temperature stable (LTC Propellant)

Q: I have designed a special cartridge case and matching projectile. Does the program allow changes and additions?
A: If there is a case or projectile that you have that is NOT in the database – YOU have the ability to ADD them. As long as you read the manual and have good measurements, play around with cartridge dimensions all you like. Same applies to projectiles. The program allows you to edit nearly all facets and dimensions. Still having problems…email us.

Q: I have version 3.6, 3.7 or 3.8 and I see there is a 3.9. How can I upgrade to 3.9? What am I missing out on?
A: Absolutely Nothing! Pay no mind to version numbers – they have to do with the operating system and compatibility issues with the Windows operating system. As long as your program is running on your computer, all you will ever potentially need is a DATA UPDATE to bring your cartridge, bullets and powder data base up to current date. YOUR VERSION NUMBER WILL NEVER CHANGE.

Q: Versions 3.0 through 3.5
A: These are no longer supported due to the huge volume of data that has been amassed and cannot access the data. Note These early versions will NOT run under Vista, 2000, Win 7,8 and 10. Do not even try as it will only cause issues later. A special upgrade disc will need be purchased. For more info see: https://www.neconos.com/item/QuickLOADQuickTARGET- Program-UPGRADE-for-versions-3.0-through-3.5-SPECIAL-ORDER-4 .

Q: My computer crashed!! What can I do?
A: If you have the original install disk (the one with your unique serial number), simply re- install. If you don’t have your original disk – don’t fret! Since you are a loyal customer, rather than forcing you to purchase a whole new program, we will offer you the ability to purchase a “LOST/BROKEN DISK REPLACEMENT” There is a catch, we will need your original serial number. That information is sent to the program author in Germany. He will then create a brand-new program with your serial number and registration information. The downside is that this can take about 30 days (depending on what mood US and International Customs decides they are in that day and do not forget holiday issues too!). The result will be a brand new, up- to-date program remade for you at a SUBSTANTIAL discount. Additionally it will include the most current data. Contact us for details.

Q: I’m trying to install on Windows 10 and I get an error message! What gives?
A: Sometimes an easy fix depending on your actions! You may have actually installed your program, but new Win10 systems doesn’t allow for desktop icons to be installed, which is the last step in QuickLOAD’s install process. If you have already tried and clicked out of the error warning, you just uninstalled the program. So – first make sure you remove ALL remaining QuickLOAD files that may have not been uninstalled automatically by Windows. You can do this by performing a ‘search’ on your system for terms like “QuickLOAD” or “QL” and make sure to un-install those. Reboot, follow the directions for install – put your install disk back in  and let it do its thing. Once you get that ERROR message, STOP! DO NOT CLICK IT! Instead, on your keyboard, hold down “Ctrl+alt+delete’ to bring up your task manager. Find the QuickLOAD install task and highlight it and click “END TASK”. Boom – your program is installed. To Install the icons make a link to the .exe files generally located on C drive under Program Files (x86)\QuickLOAD. The manual is also there as a .pdf

Q: On a fresh install of QuickLOAD – do I have to install all previous updates to bring my system current?
A: No – the data updates are cumulative, only the last one (you have) need be installed. If it has been a long time then I suggest getting a data UPDATE. See here:
https://www.neconos.com/item/QuickLOADQuickTARGET-DATA-UPDATE-for-V-3.6-3.7-3.8-and-3.9-note-US-shipping-is-USPS-flat-rate-$10.50-US–96

Q; I have had QuickLOAD for a while and just got a new computer. What can I do?
A: If you have the install disk, and it is a compatible Version give it a shot. Usually it will still work. If not, see above FAQ: Versions 3.0 to 3.5 to obtain an UPGRADE.

Q: I’m having some serious technical issues not addressed above – what can I do?
A. For technical issues that are not addressed above OR in the QuickLOAD user manual (we trust you’ve read it), email us at sales@neconos.com or info@neconos.com
and we’ll forward to Renee who should be able to help. It will be a gmail address. You may also check out the YouTube videos put up by other people.

Q: Do you know if you will ever carry those Norma 6.5 bullets again?
A: Unfortunately, we no longer carry Norma products.

Q: I want to place an order for MolySlide, but I don’t trust on-line shopping carts. Can I just call and send you a personal check like the good ole’ days?
A: Yes, you can order by calling our warehouse, but the safest process of ordering is through our SECURE and encrypted website shopping cart. Far safer than sending a piece of paper containing your name, address full bank and routing number and example of your signature through the postal system. Once your order is processed, your credit card information is destroyed.

Q: Why don’t you offer FREE SHIPPING? Where is my order???
A: We have not raised the price of QuickLOAD/QuickTARGET or QuickDESIGN in over 10 years and are victims of the crazy rise in shipping prices, customs fees and disk materials along with everyone else during this rollercoaster economy. We are a tiny proud American distribution company and cannot absorb/hide/spread out the additional costs throughout multiple products like the large companies do regularly (and then brag about ‘free shipping’). You pay for it somewhere. We also strive to get your order out within 2 days (unless its backordered, which is rare). We ship USPS – thank your postal carrier for usually 2-3 days shipping. Still the best system in the world.

Q: $17 shipping to send me slugging bullets???!!!
A: No, no, no……as noted, the shopping cart is based on a weight/location algorithm that sometimes loses its mind and calculates too high – we adjust every single order manually, so it will be adjusted down accordingly to a small flat rate box. We don’t make $$$ on shipping.

Q: I called your 800 number and got voice-mail. Are there no humans in your office?
A: Our work schedules are crazy – often we fill orders at night and work. Family issues occasionally cause minor delays. Do note we like a day or two off each week as well. Our chief tech support is a brilliant computer wiz who knows ballistics, the software, computers AND shoots like crazy and will respond by email (when not in the field blowing up stuff). If no answer right away, LEAVE a detailed message and Renee will follow-up usually via email. The QuickLOAD/QuickTARGET and QuickDESIGN systems developer can also help, but is 12 hours away (oh do you speak German?) and from what most customers have told us, phone connections are often nightmarish, so emails are the best way to get answers. It might take a day, but we’ll give it every effort. You may call our warehouse at 218-722-3113 to reach a friendly and helpful (but NON-TECHY!) human during daytime hours who will direct you to Renee for assistance.